Loss Prevention. Brand Protection. Safer Shopping Experiences
In the fast-paced world of retail, your business faces constant challenges—shoplifting, fraud, internal theft, and customer disputes can all impact profitability and reputation. At Escortix Ltd, we provide comprehensive Retail Security Services that protect your people, products, and premises. Whether you operate a single boutique, a department store, a supermarket chain, or a shopping mall, our professional retail security officers are trained to secure your space while enhancing your customer service standards.
We don’t just guard stores—we help you build a safe, welcoming, and profitable shopping environment where your staff can focus on sales and your customers feel secure.
What We Offer
Escortix Ltd deploys highly trained, SIA-licensed retail security personnel who are skilled in theft prevention, visual deterrence, customer service, emergency response, and conflict management. We understand the unique pressures of the retail environment and offer security strategies tailored to your specific layout, footfall, and risk level.
Our Retail Security Services include:
- Manned Guards
Strategically placed uniformed officers in-store and at entrances provide a strong visual deterrent, assist shoppers, and maintain security presence without disrupting the retail experience. - Store Detectives (Covert Security)
Plainclothes officers blend in with the crowd to monitor suspicious behavior, apprehend offenders discreetly, and support loss prevention teams. - Fire Marshals
On-site personnel trained in fire detection, evacuation procedures, and compliance with fire safety protocols to protect staff and customers. - Traffic Marshals
Management of customer and delivery vehicle flow in retail park environments or stores with private parking zones to ensure safe and efficient movement. - Mobile Patrols
Security personnel conduct regular walkthroughs of larger retail spaces, warehouses, or shopping complexes to maintain visibility and monitor for risks such as vandalism or loitering. - Dog Unit and Handlers
Visible K9 patrols add an extra level of deterrence in high-crime areas or during busy trading hours, particularly useful in mall security or warehouse retailing. - Access Control and Staff Entry Monitoring
Monitoring and controlling access to staff-only areas, loading bays, and stockrooms to prevent unauthorized entry and internal theft. - Guard Patrol & Monitoring System
Advanced technology to monitor guard patrols in real-time across retail spaces, ensuring all zones are actively covered and providing transparent incident reporting. - Electronic Tag Touch Points
Installed throughout the premises to record guard patrol activity, improve coverage accountability, and document time-stamped checks. - Secure Key Holding
Escortix Ltd provides secure key holding and alarm response services, ensuring rapid, authorized access in emergencies or when opening/closing stores.
Advantages of Retail Security by Escortix Ltd
Effective Loss Prevention
Our officers are trained to identify suspicious behavior early and respond appropriately—minimizing theft, damage, and stock shrinkage.
Enhanced Customer and Staff Safety
A safe retail environment leads to improved customer experience and employee satisfaction, ultimately boosting your business performance.
Discreet Yet Visible Protection
Our presence is felt, not forced—security personnel integrate into your retail brand culture while remaining vigilant and approachable.
24/7 Security Solutions
We provide round-the-clock protection for retail stores that operate late hours or require overnight patrols, stockroom monitoring, and alarm response.
Flexible Coverage for Peak Hours and Events
From holiday sales to product launches, we scale your security coverage as needed to maintain control during high-traffic periods.