Elegant Security with a Professional First Impression
At Escortix Ltd, we recognize that the front desk is more than just a point of entry—it’s the face of your business or residence. Our Concierge Security Services combine traditional manned guarding with exceptional customer service to provide a polished, professional, and secure environment for your employees, residents, and guests. Whether deployed in high-end residential buildings, luxury apartments, office complexes, or hotels, our concierge officers are trained to deliver both hospitality and protection with confidence and discretion.
What We Offer
Escortix Ltd delivers fully tailored concierge security solutions designed to match the tone, pace, and operational demands of each site. Our SIA-licensed officers are not only skilled in security protocols but are also trained in communication, etiquette, and front-of-house professionalism.
Our concierge security services include:
- Visitor and Access Management – Our officers greet guests professionally, verify identification, manage entry and exit logs, and issue visitor passes while ensuring that only authorized individuals are allowed access.
- Reception Duties – Acting as the first point of contact, our concierge personnel handle incoming calls, assist with deliveries, provide directions, and support daily operational needs while maintaining vigilance over security.
- CCTV Monitoring and Incident Reporting – We manage on-site surveillance systems and conduct real-time monitoring to detect suspicious activities and respond promptly to incidents.
- Package and Mail Handling – Safe and organized handling of deliveries, parcels, and mail for tenants or staff while maintaining security standards.
- Building Patrols and Safety Checks – In addition to front-desk duties, our concierge officers carry out regular patrols of common areas, access points, stairwells, and car parks to ensure safety and detect potential hazards.
- Emergency Response and Evacuation Support – All concierge staff are trained in fire safety procedures, emergency response, and first aid, ready to act swiftly in crisis situations.
Advantages of Concierge Security by Escortix Ltd
Professional First Impressions
Our concierge officers are courteous, well-groomed, and articulate, giving a positive, lasting impression to visitors, clients, and residents—while maintaining strict security protocols.
Seamless Blend of Security and Service
We provide a dual-function solution that enhances both protection and convenience, saving you the cost and complexity of hiring separate reception and security staff.
Improved Access Control and Awareness
Our personnel are trained to identify and manage unauthorized access attempts, ensuring a higher level of situational awareness and property control.
Round-the-Clock Coverage
Escortix Ltd offers 24/7 concierge security, including evenings, weekends, and holidays—ensuring continuous protection and support whenever it’s needed.
Tailored Solutions for Every Environment
Whether in a commercial building, residential tower, or hospitality venue, our concierge services are fully customizable to meet the specific tone, branding, and protocols of your property.